Aflac's 2017 Proxy

AFLAC JAPAN

In Japan, where we insure one in four households*, 2016 was a year of

strengthening relationships with our sales channels and enhancing our

product line to ensure we’re continuing to meet the needs of consumers.

We saw success in sales of our third sector products, particularly with the

product we pioneered — cancer insurance. Results like these help us to

maintain our status as the leading provider of both medical and cancer

insurance in Japan.

AFLAC U.S.

In the United States, Aflac again earned the distinction of being the

number one provider of voluntary insurance at the worksite.** In 2016 Aflac

U.S. generated solid results, and we’re encouraged that changes to our

career and broker management infrastructure are laying the foundation

for expanded long-term sales growth opportunities. We are very proud

of our success with One Day Pay, our industry-first initiative that allows

us to process, approve and pay eligible claims in just one day. Further

highlighting our commitment to customer service, Aflac’s contact centers

were recognized by J.D. Power by providing “An Outstanding Customer

Service Experience” for the Live Phone Channel.

Aflac Incorporated

1932 Wynnton Road

Columbus, Georgia 31999

Corporate Profile

* Based on the 2016 number of households published by Japan’s Ministry of Internal Affairs

and Communications

**Source: Eastbridge Consulting Group, Inc. U.S. Worksite/Voluntary Sales Report. Carrier

Results for 2015. Avon, CT: April 2016